Privacy Policy
Last updated: 21 September 2026
Jas Commercial Cleaning Pty Ltd (ABN 79 644 737 084) respects your privacy. This policy explains what personal information we collect, why we collect it, how we use it, and how you can access or correct it.
We handle personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles.
What we collect
We only collect information we need in order to quote for and deliver cleaning services. That usually means:
Your name, business name and job title
Email address and phone number
The address of the site to be cleaned
Details about the site, such as size, type, access arrangements and cleaning requirements
Records of our communication with you, including enquiries, quotes and service notes
Billing and payment details, where you become a client
We do not collect sensitive information as the Privacy Act defines it, and we do not ask for it.
How we collect it
Directly from you. When you call, email, message us on social media, complete a form on this website, or talk to us during a site assessment.
Through advertising forms. If you respond to one of our ads on LinkedIn or Facebook, that platform may pass us the contact details held on your profile, such as your name, work email, company and job title. You choose whether to submit that form, and the platform's own privacy policy governs what it collects.
Automatically, as you browse. Our website uses cookies and similar technologies to understand how visitors use the site and to measure our advertising. This includes tools provided by Google, Meta and LinkedIn, such as the LinkedIn Insight Tag and the Meta pixel. These tools may set cookies and collect information about your device, browser, IP address and the pages you view. You can block or delete cookies through your browser settings, though parts of the site may not work as intended if you do.
From third parties. Occasionally from a referral, a business directory, or a strata or property manager arranging cleaning on a building's behalf.
Why we use it
To respond to your enquiry and prepare a quote
To arrange and carry out a free site assessment
To deliver cleaning services and manage your account
To invoice you and keep proper financial records
To contact you about your service, including scheduling and any issues
To send you occasional information about our services, where you have agreed to receive it
To meet our legal, insurance and work health and safety obligations
If you no longer want to hear from us about our services, tell us and we will stop. Every marketing email we send includes an unsubscribe option.
Who we share it with
We do not sell your personal information. We share it only where we need to:
Our staff and cleaning teams, so they can attend your site. All our cleaning staff are police checked.
Service providers who help us run the business, such as accounting, invoicing, website hosting, email, customer records and marketing support. Some of these providers, including our marketing agency and its production team, may store or access information outside Australia. We take reasonable steps to make sure anyone handling your information protects it to the standard this policy describes.
Advertising and analytics platforms, including Google, Meta and LinkedIn, in connection with measuring our advertising.
Where the law requires it, or where disclosure is needed to protect someone's safety or to deal with an insurance or legal claim.
How we keep it safe
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access or disclosure. That includes restricting access to the people who need it, using password protected systems, and holding paper records securely.
No system is completely secure. If a data breach occurs that is likely to cause serious harm, we will notify you and the Office of the Australian Information Commissioner as the law requires.
How long we keep it
We keep your information for as long as we need it for the purposes described above, and for as long as the law requires us to hold financial and employment records. Once we no longer need it, we destroy or de-identify it.
Accessing and correcting your information
You can ask us for a copy of the personal information we hold about you, and you can ask us to correct anything that is wrong or out of date. Contact us using the details below and we will respond within a reasonable time. We will not charge you for making a request, though in some cases we may charge a reasonable fee for the cost of providing access.
Making a complaint
If you think we have mishandled your personal information, contact us first using the details below and we will look into it.
If you are not satisfied with how we deal with your complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Changes to this policy
We may update this policy from time to time. The current version is always on this page, with the date it was last updated shown at the top.
Contact us
Jas Commercial Cleaning Pty Ltd
ABN 79 644 737 084
Western Sydney, New South Wales
Phone: 0405 817 844
Email: jascleaning1@gmail.com
Website: www.jascommercialcleaning.com